Well-seasoned analytical, technically sophisticated professional .


My name is Bob Hadsell. Application Analyst

Let's start

About me

Analytical, technically sophisticated professional versed in HIPAA standards with strong communication skills and experience working directly in a clinical setting. Proven to communicate effectively with all audiences, clinical, technical, and administrative staff. Capable of engaging with clinicians, stakeholders, and users across the IT space, providing cross-functional support, and managing projects of varying complexity. Comfortable working independently, remotely, or in team-oriented environments.



Well-seasoned healthcare IT professional.

Bon Secours – Mercy Health

09/2022- PRESENT


Clinical Imaging Application Analyst

Supports and maintains information systems, functions and resources for Radiology and Cardiology PACS for caregivers use across the enterprise. Leads and contributes to new projects and efforts to upgrade and maintain systems both off and onsite. Responsible for vendor engagement, support of hospital-based applications, solutions, and assistance with integration to enterprise solutions; includes, planning, testing, troubleshooting as needed.

Longevity Health Plan

12/2021 -09/2022


Application Specialist

Supports caregivers by analyzing EMR systems and processes. Develops and maintains early business plans for disaster recovery and business continuity. Troubleshooting, Researching and Training users on the I-SNP EMR. Provide backup support for development cycles. Provide ITIL and ITSM guidance and best practices to achieve business process improvement, cut costs and improve efficiencies.


7/2020 -12/2021

IT Consultant

Supports clients by analyzing and diagnosing IT system problems. Develops and integrates IT systems to improve business processes, efficiency, and automation. Plans and organizes projects, ensuring clients’ budgets and timelines are met. Implements technology solutions to meet the needs of each business. Advises and consults on technology best practices.

Cleveland Clinic

1/2019 – 7/2020

Systems Analyst

Provided comprehensive support for ever-changing project assignments and system implementation projects. Delivered expert technical support at the drop of a hat to replace office systems, hardware, and software without disrupting workflow. Consulted on development solutions, collaborated with vendors and support teams, and created project and work plans to improve processes and replace equipment. Worked closely with physicians and support staff to provide technical support. Remained highly flexible and adaptable to work in an on-call rotation capacity.

CNS Center for Neuro and Spine

10/2015 – 1/2019

Sys Admin / IT Manager

Managed and directed Information Technology functions for three offices including headquarters and two satellite offices. Managed all aspects of the NextGen EHR & EPM environment and ancillary products such as IMO and Entrada for the practice. Oversaw the practices new website, maintain and updating the website regularly after its launch in early 2016. Installed, maintained, and repaired desktops, laptops, network switches, servers, AP’s and televisions. Troubleshot hardware and software. Planned, managed, and enforced HIPAA and MACRA regulations and guidelines.


7/2016 – 1/2019

IT Consultant

  • Planned and coordinated all aspects of IT for an early phase startup.
  • Planned HIPAA Security Risk assessments and interventions.
  • Setup and managed AWS Workmail and WorkDocs for the organization.
  • Monitored Cloud Data usage and budgets.
  • Assisted in company operations planning
  • Worked with dozens of vendors and software partners
  • Designed e-learning materials using adobe captivate
  • Designed and Managed Disaster Recovery and Business Continuity Plans
  • GBS Corporation

    2013 – 10/2015

    Senior Application Specialist

    NextGen EHR & EPM

    Responsible for analyzing client systems and databases to identify and resolve issues prior to conducting NextGen version and KBM upgrades. Rolled out ICD10 government mandate to over 100 clients. Opened and resolved trouble tickets, ensuring Service Level Agreement (SLA) requirements were met.

    GBS Corporation

    2008 – 2013

    Support Specialist

    EasyID – Positive Patient ID System

  • Managed and Maintained SQL Server Databases
  • Designed and implemented Aztec HIBC barcodes for patient wristbands for 60+ hospitals
  • Updated HL7 scripts and Interfaces to improve efficiency and logic
  • Supported SLA agreements by addressing tickets in a timely manner
  • my skills


    Constantly learning and evolving.

    I was ITIL Foundation Certified in 2019. I understand the importance of a systematic approach to IT service management. I’ve helped manage risk, strengthen customer relations, establish cost-effective practices, and build a strong IT environment that allows for change, growth, and scale.

    Information Systems
    Project Management
    Quality Assurance Control
    Software and Systems Implementations
    Process Improvement
    Data Analysis
    ITSM Change Management
    Disaster Recovery